Frequently Asked Questions (FAQ)

What is a Public Adjuster?

We are adjusters who work exclusively for the policyholder, not the insurance company.  A Public Adjuster is hired to protect your interests by making a comprehensive assessment of your damages, giving you a maximum settlement in an expeditious manner.

Shouldn't I Just Assume The Insurance Company Will Take Care Of Me?

Staff Adjusters work for and are paid by the insurance company.  You need someone on your side presenting a detailed estimate to gain you the fair and equitable settlement you deserve.

Why Not Let A Contractor Handle My Claim?

Insurance policies are complex and most contractors are not used to dealing with the issues of depreciation and co-insurance.  In addition, contractors will low-bid a project in hopes of securing a job.  A situation that will only limit your settlement.

Why Not Handle The Loss Myself?

Unlike a Public Adjuster, most policyholders do not have the time or background to assess and prepare an itemized damage report.  A Public Adjuster does have the extensive experience to properly analyze and support your claim.  In turn, you are relieved of the burden of preparing, coordinating and attending meetings enabling you to continue to concentrate on your day-to-day activities.

Will I Still Be Involved?

We work as your in-house claims department.  In preparing estimates and inventories, we consult with you to put together a loss package before conferring with the insurance company.  No final settlement will be made without your approval.

How Are You Paid?

We receive a small contingency fee based on the recovery.